Check Your Order Status
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Fulfilled
Your order has been shipped. To track your shipment, use the links provided in the shipment email. You can also view details in your account by signing in or creating an account with the same email you used during checkout.
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Processing
Your order is being processed. We'll send you an email with a tracking number when your items have been shipped.
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Not Found
Please check your spelling and try again. For example, VBUSA1234567 (full-line order) or VBUFS1234567 (outlet order).
If you‘re still having issues, please contact Customer Service.
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International Status Not Available
We're sorry, international order statuses are not available for lookup. To view your order details, go to international.verabradley.com. Then sign in or create an account with the same email you used during checkout.
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Partially Fulfilled
Part of your order has shipped and part of your order is being processed.
Shipped Items: To track your shipment, use the links provided in the shipment email or visit the order details in your account.
Items being processed: We'll send you an email with a tracking number when your items have shipped.
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Cancelled
Your order had been cancelled. Please check your email for more information. For additional help, please contact Customer Service.
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To get an update on your order, please contact customer service by calling (888) 855-8372 or by clicking here.
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View Your Confirmation Email
View your Order Confirmation Email sent to the email address you entered at checkout.
What if I Didn't Receive a Confirmation Email?
Check your trash and spam folders. To ensure the email reaches your inbox, please add verabradley@t.verabradleyemail.com to your contacts or safe senders list.
Another option is to sign in or create an account with the email you entered during checkout. Then, visit your account page to see your order history and order details at any time.
